The reply that used to take a day, in a minute.
Most of what your customers ask has an answer that already exists somewhere in your business. A chat agent finds it, writes the reply in your voice, and either sends it or hands you a draft. It works on your website, and it works inside the inbox you already read.
The inbox is where good businesses lose to fast businesses. It is not that the answer was hard. It is that the answer sat in a queue behind twelve others while the person waited.
A chat surface on your website that behaves like a person, not a form.
An inbox assistant that reads incoming email and drafts the reply for you to send.
A small library of the situations it should hand off to you, and how.
A log of every conversation, searchable, tied to the customer record.
A weekly note on what it saw a lot of, so you can fix the source.
- 01
We collect the last six months of your real conversations.
- 02
We build the agent on that language and let you test it in a private link.
- 03
We put it on the site and inside your inbox, drafting only, for a week.
- 04
We turn on the automatic replies for the situations you are comfortable with.